terms and conditions
Thank you for accessing Idle Spirits website, part of The Spirits of Dunmore Town Limited. These Terms and Conditions shall apply to You (the user) whilst accessing the website (the ‘Site’) and its related channels. This Site is operated for the purpose of promoting alcoholic beverages.
Acceptance of use
User Behaviour
Disclaimer
Liability
Third Party Sites
Returns and Refunds
Privacy
Competitions
Special Offer Codes
Distillery terms and conditions
1. ACCEPTANCE OF USE
Users of this site are bound to the terms and conditions detailed below. By accessing the Site, You should be:
Of legal age for purchasing and consuming alcoholic beverages in accordance with the regulations of your country of residence.
In a country which permits the promotion and consumption of alcoholic beverages.
Aware of how to consume alcohol responsibly.
By placing an order through our site, you warrant that the recipient of the order is of lawful age. If you are buying Products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser.
Aware that you are purchasing alcohol and any order placed is an acceptance of our terms to take full responsibility for whoever accepts the delivery at provided delivery address.
For more information relating to responsible alcohol consumption please refer to www.drinkaware.co.uk. If You do not wish to be bound by the terms and conditions detailed, You should not use Idle Spirits Site.
2. USER BEHAVIOUR
You, the user, should make use of the Site in accordance with the following conditions:
You may not in any way, shape, or form act on behalf of The Spirits of Dunmore Town Limited or affiliated groups/ individuals.
You will not copy, download, reproduce, republish, frame, broadcast, transmit in any manner whatsoever, any material on the Site except as is strictly necessary for your own personal, non-commercial, home use unless otherwise agreed in writing with The Spirits of Dunmore Town Limited.
You will not express opinions on the Site or related channels that are crude, racist, sexist, vulgar or otherwise offensive.
When participating in competitions or promotions from the Site or related channels you will ensure to abide by any specific rules set.
You will refrain from infringing or disrupting the Site from functioning, exposing it to viruses or spams, breaching security or conducting any illegal activity which is likely to violate the rights The Spirits of Dunmore Town Limited.
You will refrain from sending content from the Site to persons under the legal alcohol consumption/purchasing age.
Where relevant, we reserve the right, but not the obligation, to monitor use of the Site and to remove any content which, in our sole discretion, may be offensive, illegal, or otherwise questionable in any way or in breach of the terms and conditions.
3. DISCLAIMER
The information contained on the Site may include views and opinions which, unless expressly states otherwise, are not those of The Spirits of Dunmore Town Limited.
Users should access the Site at their own risk.
4. LIABILITY/WARRANTY
Whilst we aim to ensure that the content on the Site is correct, The Spirits of Dunmore Town Limited cannot give any warranty as to the accuracy or completeness of the Site. Nor can The Spirits of Dunmore Town Limited guarantee that the Site will operate error-free, uninterrupted, or free from any so-called computer viruses. The Site and its content are provided ‘as is’. The Spirits of Dunmore Town Limited does not accept responsibility for any loss or damage You may encounter as a consequence of placing trust in the information found on the Site. Appropriate research should be taken by the user before placing reliance upon the content found on the Site. Any reliance placed on information found on the Site should be done at the users own risk.
5. THIRD PARTY SITES
The Spirits of Dunmore Town Limited have no control of, accept no responsibility for and do not endorse any content found within third party sites which may be linked to The Spirits of Dunmore Town Limited. Links to these sites are to ease access for the user. Any reliance placed on information found on third party sites should be done at the user’s own risk.
6. RETURNS AND REFUNDS
If you would like to make a return, please make sure of the following:
· Due to the perishable nature of our products, returns must be made within 7 days of receipt.
· Returns will only be accepted of the full order, in the same condition as received.
So long as your order meets these criteria, we would be happy to arrange for a collection for you. Please get in touch with our customer service team at enquiries@idlespirits.com, with the best weekday for the collection to be made, and one of our agents will sort this out for you. Due to the charge incurred for collections, we do charge a small fee of £5 for returns. Your refund will be processed as soon as your order has been collected by our courier. Please see our distributor’s T&C https://www.flavourly.com/terms/ for further information.
Our product team works extremely hard to bring you the best craft drinks from around the globe, and we love our products. We do recognise, however, that everyone's palate is different, and we can only apologise that your order isn't quite up your street. Please do take a look at our Style recommendations, put together by our product team, so you can get a better idea of what might be a little more to your taste. A refund or return will not be offered for beer that is not to your personal taste.
7. PRIVACY
By providing personal information to The Spirits of Dunmore Town Limited you consent to this information being used for purposes detailed in the Privacy Policy of the Site. Where possible, we shall comply with all applicable UK data protection legislation. If at any time your details change, or you would like us to cease from using your information for the purposes mentioned in the Privacy Policy please contact us at enquiries@idlespirits.com.
8. COMPETITIONS
Should The Spirits of Dunmore Town Limited or one of its sub-brands run a competition the following terms and conditions apply:
By entering our competitions, you confirm that you are of legal drinking age in your country of residence.
Employees of the Promoter, their families and anyone professionally involved with these competitions are excluded from participating.
You may only enter once.
The competition will terminate at midnight (GMT) on the date set unless otherwise specified.
Any competition entry containing individuals The Spirits of Dunmore Town Limited consider to be under 18 will be excluded from the competition and The Spirits of Dunmore Town Limited reserves the right to hide or remove this content from any of their digital channels.
The Spirits of Dunmore Town Limited reserve the right to exclude competition entries they deem to be illegal, explicit, abusive, or offensive in any way and hide or remove this content from any of their digital channel.
The Spirits of Dunmore Town Limited reserve the right to exclude competition entries that appear to encourage irresponsible drinking or behaviour and hide or remove this content from any of their digital channel.
The Spirits of Dunmore Town Limited reserve the right to hide or remove content from any of their digital channels that contains references to competitors of The Spirits of Dunmore Town Limited or any third-party logos or trademarks.
COMPETITIONS - THE PRIZE
There will be no cash or other alternative to the prize offered unless the winner is in a country we cannot ship alcohol to and the prize is alcohol. In this instance, the winner will receive an alternative prize of equivalent value to that of the prize stated. Prizes are not transferable.
Dependent on the competition, prizes containing alcohol may only be shipped to certain countries due to import restrictions.
If the prize is tour based, travel and accommodation expenses are not included in the offering.
COMPETITIONS - WINNER SELECTION
Winners will be chosen at random by an independent adjudicator.
The winners will be notified via email after each competition has ended.
The judges’ decision is final. No correspondence will be entered into.
Some competitions may be specific to registered The Spirits of Dunmore Town Limited users. Under these circumstances, if a competition entry is received by an individual who is not a registered user the entry will not be counted as valid.
DATA COLLECTED/USAGE
Data and/or files submitted the Site will be retained for the purposes of administering competition winners.
Competition entrant’s consent to the Promoter's use and processing of the entrant's personal data/files in connection with the competition.
The Promoter may use such details to let the entrant know about other products, services, and promotions which they think may be of interest to the entrant.
Participants consent to their submitted data/files being used for Marketing purposes by the Promoter but may opt out at any time by emailing enquiries@idlespirits.com.
If submitting a story, photo or video as part of a competition, the participant agrees to The Spirits of Dunmore Town Limited (or one of their brands) making use of this content within online promotional channels such as websites and social media pages.
Participants may opt out of receiving further emails from The Spirits of Dunmore Town Limited any of their brands or from third parties and may request their details be removed from the database by emailing enquiries@idlespirits.com.
9. SPECIAL OFFER CODES
Customers may only redeem offer codes for one transaction.
Offer codes may not be used in conjunction with any other offer.
All offers are inclusive of VAT and exclusive of shipping charges.
The Promoter reserves the right to withdraw, amend or temporarily suspend the competitions at its absolute discretion, provided that it shall not exercise this right unreasonably. In all matters regarding these competitions, the decision of the Promoter will be final and binding. By entering competitions run by The Spirits of Dunmore Town Limited, the entrant hereby agrees to be bound by these terms and conditions.
GOVERNING LAW
These terms shall be governed by and interpreted in accordance with the laws of Scotland.